88hba Privacy Policy — How We Protect Your Data

1. Introduction and Scope

This Privacy Policy describes how 88hba collects, uses, stores, and protects personal data provided by users of the 88hba platform located at https://88hba.pro. This policy applies to all players who register an account, browse the platform, or interact with 88hba in any capacity, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations in Bangladesh.

By registering with or using the 88hba platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform. This Privacy Policy should be read alongside the 88hba Terms and Conditions, which govern your use of the platform generally.

2. Personal Data We Collect

88hba collects personal data in two ways: data that you provide to us directly during registration and use of the platform, and data that is collected automatically when you access and use the platform. The categories of personal data we collect include:

• Registration data: your name, date of birth, mobile phone number, and the mobile financial service (bKash, Nagad, Rocket, or Upay) account number you use for deposits and withdrawals.
• Identity verification data: where required for KYC compliance, copies of identity documents such as a national ID card or passport may be requested and stored securely.
• Transaction data: records of all deposits, withdrawals, bets placed, games played, bonuses activated, and account balance changes associated with your account.
• Device and technical data: your IP address, device type, operating system, browser type and version, and session duration collected automatically when you use the platform.
• Communications data: records of any support conversations you have had with the 88hba customer support team via live chat or email.
• Responsible gaming data: records of any deposit limits, loss limits, session controls, cooling-off periods, or self-exclusion arrangements that you have set on your account.

3. How We Use Your Personal Data

88hba uses the personal data it collects for the following purposes:

• Account administration: to create and manage your player account, verify your identity, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and maintain accurate transaction records.
• Platform operation and improvement: to deliver the games, sports betting markets, and other services available on the 88hba platform, and to analyse usage patterns to improve platform performance and the player experience.
• Security and fraud prevention: to detect and prevent unauthorised account access, bonus abuse, multi-accounting, money laundering, and other prohibited activities described in the 88hba Terms and Conditions.
• Marketing and promotions: to send you information about bonuses, promotions, and platform updates that may be relevant to you, subject to your communication preferences. You may opt out of marketing communications at any time by contacting support.

4. Data Storage and Security

88hba stores all personal data on secure servers with access controls in place to limit who can view or modify that data. All data transmitted between your device and the 88hba platform is encrypted using SSL (Secure Sockets Layer) technology. 88hba employs industry-standard security measures including firewalls, intrusion detection systems, and regular security audits to protect the integrity of the data it holds.

88hba retains personal data for as long as your account remains active and for a reasonable period thereafter in order to comply with any applicable legal or regulatory obligations, resolve disputes, and enforce its agreements. When data is no longer required for these purposes, 88hba will securely delete or anonymise it. If you request account closure, 88hba will process the deletion of your personal data in accordance with applicable requirements following the closure of your account.

5. Sharing of Personal Data

88hba does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. 88hba may share personal data with third parties only in the following limited circumstances:

• Payment processing partners: 88hba shares transaction data with bKash, Nagad, Rocket, and Upay as necessary to process your deposits and withdrawal requests. Each of these providers operates under its own privacy and security framework.
• Game and technology providers: 88hba shares limited technical data with game providers such as Pragmatic Play, Evolution Gaming, Hacksaw Gaming, Spribe, and Ezugi as required to deliver their gaming services on the platform.
• Legal and regulatory obligations: 88hba may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or by a valid legal order.
• Fraud prevention and security: 88hba may share data with third-party fraud detection and security services as necessary to protect the platform and its users from prohibited activities.

6. Cookies and Tracking Technologies

88hba uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files that are stored on your device when you access the platform. They help 88hba remember your session and preferences, analyse how the platform is used, and deliver a consistent and personalised experience across visits. The types of cookies used on the 88hba platform include session cookies (which expire when you close your browser), persistent cookies (which remain on your device for a defined period), and functional cookies (which enable specific platform features such as remembering your login state).

Most modern mobile and desktop browsers allow you to control how cookies are stored and accessed on your device through the browser's settings. However, if you disable or restrict cookies, some features of the 88hba platform may not function correctly. Session cookies are essential to keeping you logged in while you navigate the platform and cannot be disabled without affecting basic functionality.

7. Your Data Rights

As a user of the 88hba platform, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data that 88hba holds about you. 88hba will provide this information within a reasonable timeframe upon verification of your identity.
• Right of rectification: if any personal data held by 88hba about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most account information directly within your account settings.
• Right to erasure: you may request that 88hba delete the personal data it holds about you. Please note that 88hba may be required to retain certain data for legal, regulatory, or contractual reasons even after you close your account, and erasure requests cannot override these obligations.
• Right to withdraw consent: where 88hba processes your personal data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Children and Minors

The 88hba platform is strictly intended for adults aged 21 and above. 88hba does not knowingly collect personal data from any person under the age of 21. If 88hba becomes aware that a person under 21 has registered an account or provided personal data, the account will be closed immediately, all personal data associated with that account will be deleted, and any winnings will be voided.

If you are a parent or guardian and you believe that a person under your care has created an account on the 88hba platform, please contact the 88hba support team immediately through the live chat facility on the platform so that the account can be closed and the data deleted without delay.

9. Links to Third-Party Services

The 88hba platform integrates services provided by third parties including game providers such as Pragmatic Play, Evolution Gaming, Hacksaw Gaming, Spribe, and Ezugi, and payment providers bKash, Nagad, Rocket, and Upay. When you interact with these third-party services through the 88hba platform, those providers may collect data about you in accordance with their own privacy policies. 88hba is not responsible for the privacy practices of these third-party providers.

• bKash: Bangladesh's most widely used mobile financial service. By using bKash to deposit or withdraw on 88hba, you agree to bKash's own privacy and security terms.
• Nagad: Bangladesh Post Office's mobile financial service. Nagad transactions are governed by Nagad's own privacy policy and terms of service.
• Rocket: Dutch-Bangla Bank's mobile banking service. Rocket transactions are subject to Dutch-Bangla Bank's privacy and data handling policies.
• Upay: UCB Bank's mobile financial service. Upay transactions are processed in accordance with UCB Bank's own terms and privacy standards.

10. Changes to This Privacy Policy

88hba reserves the right to update or modify this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised effective date. It is your responsibility to review this page periodically to stay informed of any changes. Your continued use of the 88hba platform after any change to this Privacy Policy constitutes your acceptance of the revised policy.

Material changes to this Privacy Policy — such as changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — will be communicated to registered players via a notification on the platform or by direct message to the mobile number associated with your account prior to the change taking effect, where reasonably practicable.

11. Responsible Gaming and Data

88hba takes its duty of care towards players seriously. As part of this commitment, 88hba uses behavioural and transaction data to monitor player activity for signs of problem gambling, including unusually large or frequent deposits, extended session durations, or patterns of chasing losses. Where such patterns are identified, 88hba may take proactive steps including reaching out to the player, applying temporary cooling-off periods, or referring the player to the responsible gaming tools available within their account settings.

All responsible gaming data — including deposit limits, loss limits, time-out periods, and self-exclusion records — is treated as highly sensitive and is not shared with any third party except where required by applicable law or as necessary to give effect to a self-exclusion arrangement across multiple platforms. Players are encouraged to visit the 88hba Responsible Gaming page for full details of the tools available. 21+ only.

12. Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights described in Section 7, or want to raise a privacy concern, please contact the 88hba support team through the live chat facility available on the platform. For written correspondence, you may also contact the team by email at [email protected]. Please note that this email address is provided for correspondence purposes only and is displayed as plain text — it is not a clickable link.

88hba aims to respond to all data rights requests and privacy queries within 5 business days Bangladesh Standard Time (BST, UTC+6). If your request requires more time to process — for example, a data access request that covers a long account history — 88hba will acknowledge your request within 5 business days and provide an estimated completion date.

13. Governing Law

This Privacy Policy is governed by applicable law. Any disputes arising out of or in connection with this Privacy Policy that cannot be resolved through 88hba's internal support process may be escalated in accordance with applicable legal procedures. These terms do not limit any statutory rights you may have under applicable consumer protection or data protection legislation in Bangladesh.